10 Ways Defective Product can Damage a Brand
Customer satisfaction and quality control are cornerstones of a successful business. Happy and satisfied customers are more likely to become loyal patrons and advocates of your brand. However, when products are defective, they have the opposite effect, damaging a...
The Benefits of Standard Operating Procedures & Digital SOPs
Standard operating procedures (SOPs) outline the step-by-step processes of completing a routine task. SOPs are like maps that direct employees and teams through the stages of a project, facilitating a streamlined workflow and ensuring that each step is performed...
What is Version Control?
For many of us, the term “version control” isn’t something we normally incorporate into our vocabulary. While the term itself may be unfamiliar, the concept it represents probably isn’t. When it was first introduced, version control software was popular in the...
Quality Assurance & Work Instructions
Work instructions are a key element of any quality management system. They’re the foundation of the quality assurance process, the ‘how’ of making progress to quality goals. But if you’re beginning—or improving—your work documentation process, it can be hard to step...
